1. Who we are
RANP LTD (company number 17559917), Office 6707GK, 182-184 High Street North, Area 1/1, East Ham, London, E6 2JA, United Kingdom, is the data controller for personal data collected through this website and our business. Contact: info@ranp.uk / (+44) 07384629745.
2. Data we collect
- Contact details you give us: name, company, email address, telephone number.
- Enquiry details: products required, specifications, quantities and delivery destination.
- Order and invoicing information, including billing and delivery addresses and payment records.
- Basic technical data needed to deliver the website securely (such as IP address in server logs).
3. How and why we use it
- To respond to enquiries and prepare quotations — legitimate interests / steps prior to a contract.
- To fulfil orders, arrange delivery and issue invoices — performance of a contract.
- To meet accounting, tax, export control and anti-money laundering obligations — legal obligation.
We do not sell your data and do not use it for automated decision-making. We only send marketing emails with your consent.
4. Sharing
We share data only where necessary with suppliers, freight forwarders, customs agents, banks and payment providers, IT and email providers, and professional advisers, or where required by law. Where data is transferred outside the UK, we use appropriate safeguards such as UK adequacy regulations or the International Data Transfer Agreement.
5. Retention
Enquiry data is kept for up to 24 months if no order follows. Order and financial records are kept for 6 years after the end of the financial year, as required by UK law.
6. Cookies
This website uses only strictly necessary cookies required for it to function. We do not use advertising or tracking cookies. If this changes, we will ask for your consent first.
7. Your rights
Under UK GDPR you have the right to access, correct, erase, restrict or object to processing of your personal data, and to data portability. To exercise these rights, email info@ranp.uk. We will respond within one month.
You may complain to the Information Commissioner's Office (ICO) at ico.org.uk or 0303 123 1113.
8. Security
This website is served over an encrypted (SSL/TLS) connection, and we apply appropriate technical and organisational measures to protect your data.